• The COVID-19 pandemic is the most recent and at the same time most striking example of the importance and immediate need for adaptable systems in public services

  • Citizen services and public offices created for the digital age strive for a high degree of end-to-end process automation to enable their users to focus on deviations from standard workflows, increase user-friendliness, and reduce operational costs

  • By analysing customer and market requirements, organisational capabilities and long-term strategic implications, we support decision-makers in developing IT systems that meet future challenges

Insights

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Market situation in Public

 

Modernizing public services through digital technologies is not just about replacing paper sheets with pdf forms. Citizen services and public offices created for the digital age aim for high degrees of end-to-end process automation instead. This enables public servants to focus their attention on cases requiring a deviation from standard workflows, increasing overall user satisfaction, and reducing operational costs.
Digital optimisation is not only necessary to increase the quality of services already offered, but rather a necessary basis for all further developments that enable citizen services and public offices to operate resiliently and react flexibly to new challenges. 
The COVID-19 pandemic is the latest and most striking example of the importance and immediate need for adaptable systems in the public sector. Agility is a proven concept in the world of software development with increasing relevance for the public sector.

 

Our approach

 

IT solutions for the public sector must meet the highest quality standards. The services provided must not only be secure and reliable but also accessible and usable by the general public, while being highly sensitive to the costs involved. We specialise in the transformation of IT in organisations where technology plays a key role.
Through our experience, market knowledge and methodologies, we support public sector clients in analysing customer and market requirements, organisational capabilities, and deriving long-term strategic implications to develop IT systems that will meet future challenges.

Contact our experts

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Expert En - Artur Burgardt

Artur Burgardt
Managing Partner
Artur
Burgardt

Artur Burgardt is Managing Partner at CORE. He focuses, among other things, on the conceptual design and implementation of digital products. His focus is on identity management, innovative payment ...

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Artur Burgardt is Managing Partner at CORE. He focuses, among other things, on the conceptual design and implementation of digital products. His focus is on identity management, innovative payment and banking products, modern technologies / technical standards, architecture conceptualisation and their use in complex heterogeneous system environments.

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